Contact Unica Nota: Got a question? Sara will answer it!
We Love Chatting with You!
Whether you have a question about a personalized gift box, need advice for a newborn box, or simply want to send us a kind note, you've come to the right place. At Unica Nota, every message is read and handled with the same care as our creations.
How can we help you?
To contact us, it's very simple! Choose the option that suits you best:
📧 By Email
Email us directly at: contact@unicanota.com
We generally respond within 24 hours (excluding weekends and public holidays).
📱 On Social Media
Follow our behind-the-scenes and send us a private message (DM):
Frequently Asked Questions (Quick FAQ)
Before sending us a message, you might find your answer here:
- What is the status of my order? You can track your package in real-time on our dedicated page: Track my order.
- What are the delivery times? Allow 3 to 5 days for artisanal production, then 48 to 72 hours for delivery.
- Can I modify a personalization? If your order has not yet been pressed in the workshop, yes! Send us an urgent email with your order number.
- Discover our Delivery Policy
- Discover our Returns Policy
A Little Note from the Workshop
"Unica Nota is a small artisanal business. When you contact us, you're speaking directly to me, Sara. I do my best to respond quickly while preparing your lovely gift boxes. Thank you for your patience and your support of French craftsmanship!"
